Frequently Asked Questions

The Valley Resort is located in Vama Buzăului, in the Ciucaș Mountains of Romania. An area known for fresh mountain air, wide natural landscapes, forest trails, and a slower rhythm of life. It is a place where guests can enjoy the comfort of a premium resort while staying close to nature, local traditions, and outdoor experiences throughout the year.

The resort offers beautifully designed holiday homes for 2 or 4 guests, created for comfort, privacy, and effortless relaxation. Depending on the selected home, guests can enjoy features such as a private jacuzzi, infinity pool, or sauna. Ideal for slow mornings, restorative evenings, and moments spent fully unwinding in nature. See all accomodations.

The resort is surrounded by forest and mountain views, offering a calm setting away from busy cities and crowded tourist areas.

Yes. The four-person holiday homes include a private sauna, adding extra warmth and comfort to the winter experience. It is especially nice after snowy walks or time spent in the crisp mountain air.

Yes. The Valley Resort is a strong choice for a winter holiday in the mountains, especially for guests looking for privacy, comfort, heated wellness and a calm natural setting.

The Valley Resort is located around 65 km from Poiana Brașov, making it a good option for guests who want access to ski days without staying in the busiest resort areas.

Yes. The two-person holiday homes include a private jacuzzi, perfect for enjoying warm water, cold winter air and the open sky above you.

Bookings will be made through our official website and our partners` platforms.

Yes, to secure your reservation, a deposit will be necessary. Detailed terms will be provided during the booking process.

Yes, changes and cancellations are possible within the guidelines of our flexible cancellation policy.

Early check-in and late check-out depend on availability. Please let us know your request in advance and we’ll do our best to accommodate you.

Yes. Our last-minute offers are designed for spontaneous mountain escapes without compromising on comfort or experience.

To ensure a peaceful and allergy-free environment, pets are not allowed at The Valley Resort.

Check-in is from 3:00 PM, and check-out is by 11:00 AM.

Yes, The Valley Resort operates all year round, though some activities may depend on weather conditions.

Absolutely. All houses are equipped with high-speed Wi-Fi and smart TVs for your convenience.

Yes, our reception will assist you during check-in, check-out, and provide support for any requests throughout your stay.

Yes, free private parking is available for all guests, near the house.

Yes, The Valley Resort will offer EV charging stations for our eco-conscious guests.

While our future on-site restaurant is still in development, we are collaborating with local food providers and a premium catering service. Guests can enjoy fresh, locally inspired dishes delivered directly to their house.

Guests can pre-select their meals from a daily menu created together with our trusted partners, available for breakfast, lunch, and dinner. Meals are delivered directly to your holiday home at set times, allowing you to enjoy fresh, effortless dining in the comfort of your own space.

The holiday homes are designed for easy, carefree stays rather than full self-catering. All units include a microwave, basic cookware, and utensils for light preparations, simple snacks, and reheating. Our 4-person homes also feature a small two-burner electric hob, giving families and longer-stay guests a little more flexibility during their time at the resort.

Yes. Autumn is a beautiful time to discover local flavors, from seasonal ingredients to traditional tastes that make the stay feel more connected to the region.

Yes. Guests can enjoy a romantic dinner during their stay, adding an extra touch to the Valentine’s experience.

Yes. Local Easter flavours are part of the experience, so the holiday feels connected to the place, not just the calendar.

At The Valley Resort, the experience begins with slowing down. Guests can enjoy private wellness moments in their own holiday homes, from warm evenings in the jacuzzi to time spent unwinding in the sauna or by the pool. The surrounding landscape is ideal for relaxed walks, fresh mountain air, and simple moments outdoors.

For those who wish to explore a little further, bicycle rental will be available through reception, including mountain bikes, e-bikes, and children’s bikes for shared family adventures.

Horseback riding is also available through our trusted local partner, giving guests the opportunity to discover the area from a different perspective. As the resort continues to grow, new leisure and nature-inspired experiences will gradually be introduced. See all activities.

Private wellness facilities included with selected holiday homes can be enjoyed during your stay without separate activity booking.

For horseback riding and partner-led experiences, advance reservation is recommended so we can help arrange the best available time for you.

Walks and time spent outdoors can be enjoyed freely, allowing each guest to shape their stay at their own pace.

Our reception team will be happy to provide more details, share available options, and assist with planning activities during your stay.

Guests are welcome to enjoy walks in the surrounding natural areas while respecting the marked paths and the local environment. These trails offer an easy way to connect with the landscape, take in the mountain air, and experience the rhythm of nature without rushing.

For everyone’s safety and to help protect the area, we kindly ask guests to remain on designated trails and follow the resort team’s guidance during their stay.

Yes. Bicycle rental will be available through reception, making it easy for guests to explore the area on two wheels. Whether you prefer a mountain bike for forest paths, an e-bike for longer rides, or a children’s bike for family adventures, our team will help you choose the right option for your day outdoors.

Pentecost comes at a beautiful time of year, when the forest is full of life and the landscape feels fresh again. It is a good moment to slow down, spend time outside and reconnect with nature.

Yes. Depending on the holiday home, guests can enjoy private wellness features such as a jacuzzi, sauna or infinity pool, designed to make the stay feel more relaxed and personal.

Guests can enjoy forest walks, fresh spring air, slow mornings, private wellness and quiet time together surrounded by nature.

Yes. The Valley Resort is a strong choice for a Pentecost weekend in Vama Buzăului, especially for guests looking for nature, privacy and a stay that feels close to the rhythm of spring.

Summer here is quieter, greener and more connected to nature. Guests can spend their days outside, enjoy fresh air, explore the surroundings and return to a private space designed for rest and comfort.

Yes. The Valley Resort is ideal for guests looking for a summer holiday in the mountains with privacy, nature, outdoor activities and premium holiday homes away from crowded tourist areas.

Autumn brings a warmer, slower feeling to The Valley Resort. The forests turn rich in color, the air feels fresh, and the surrounding hills make every walk, ride or quiet morning feel more connected to the season.

Guests can enjoy forest walks, horseback riding, cycling routes, photography spots, private wellness and time outside while the landscape is at its most colorful.

The 1st of December feels different at The Valley Resort because the holiday is shaped by calm, comfort and winter nature instead of crowds. Guests can enjoy fresh air, open views, local flavors and a warm private setting for Romania’s National Day.

Guests can enjoy winter walks, heated outdoor wellness, local flavors, snowy views and slow time together in a private holiday home.

Guests can enjoy snowy forest walks, heated outdoor wellness, private sauna access in selected homes, warm evenings indoors and quiet time surrounded by winter landscapes.

Guests can enjoy heated outdoor wellness, winter walks, local flavours, warm interiors and evenings under the stars with a glass of champagne.

Yes. The Valley Resort works well for a ski holiday near Poiana Brașov, especially for guests who want to combine time on the slopes with privacy, comfort and proper rest after skiing.

Valentine’s at The Valley Resort feels personal, not staged. Couples can enjoy winter views, warm interiors, private wellness and time together without the usual city rush.

You can walk through the forest, explore cycling routes, try horse riding or simply spend time outside while The Valley Resort is fresh and green again.

Guests can enjoy forest walks, cycling routes, private wellness, local flavours and open views across The Valley Resort. It is a good time of year for being outside without the heat of high summer.

The Valley Resort is designed for stays surrounded by nature, so there are no supermarkets within walking distance. For everyday essentials, our reception team will be happy to assist, and selected basic items will be available on site.

For a smoother arrival, we recommend bringing any personal favourites or specific products you may want during your stay.

Given our remote location, mobile signal strength may vary. However, all houses are equipped with high-speed Wi-Fi, so you’ll stay connected when you need to.

Being close to nature, you may encounter mosquitos during the warmer months. We recommend bringing repellents or using the eco-friendly solutions.

Open fires and personal BBQs are not permitted, to ensure safety and protect the environment. However, we are working on a designated BBQ area as part of our future development.

The Valley Resort is designed around nature, fresh air, private wellness, and a slower pace of life. From time to time, guests may be invited to enjoy carefully selected experiences or small-scale programs that complement the atmosphere of the resort.

To preserve this setting for everyone, loud private gatherings, sound systems, and parties are not permitted at the holiday homes or on the resort grounds.

Our reception team will be happy to share the current program and available activities during your stay.

The Valley Resort is easily reachable by car, with Brașov around one hour away. This makes it a convenient choice for a last-minute holiday in Transylvania, whether you’re coming for a short stay or a longer mountain escape.

The Valley Resort welcomes families, especially those travelling with older children who enjoy nature, fresh air, and time spent outdoors. The experience is designed around relaxation, private wellness, and the natural surroundings, rather than classic children’s entertainment or supervised kids’ facilities.

For this reason, families with very young children may wish to consider whether the resort’s calm, nature-focused atmosphere matches their travel needs.

Families can enjoy gentle walks, time outdoors, bicycle rental, and simple moments together in nature. Older children may especially enjoy exploring the surroundings, trying outdoor activities, or joining partner-led experiences such as horseback riding, depending on availability.

Our reception team will be happy to suggest suitable options based on your family’s preferences and the season of your stay.

Both. Couples come for the privacy, wellness and spring setting, while families usually enjoy the space, fresh air and easy outdoor activities.

Highly unlikely. Bears usually keep their distance from people and prefer the forest to resort terraces. Still, we kindly ask guests not to leave food or leftovers outside, as this helps keep the natural surroundings safe and respectful for both wildlife and visitors.

The Valley Resort is more of a “fresh air, forest sounds, and slow evenings on the terrace” kind of place. To keep the atmosphere enjoyable for everyone, loud music, karaoke machines, speakers, and private parties are not permitted at the holiday homes or on the resort grounds.

Trust us: the soundtrack here works best without a microphone.

We admire the adventurous spirit, but camping is not permitted next to the holiday homes or elsewhere on the resort grounds. The houses were created to offer all the comfort you came for: from a soft bed and warm interiors to private wellness features such as a jacuzzi, sauna, or pool in selected homes.

In other words, your “glamping upgrade” is already waiting for you.

We’re working on that dream! Until then, we recommend ordering your favorite bubbles earlier in the day. They taste just as good with a starry night view.

Only by the whispers of the forest and maybe your own inner peace sneaking up on you. Paranormal peace guaranteed.

We’re all for creative drone shots...of nature. For everyone’s privacy and peace, we kindly ask you to focus on the landscape, not the jacuzzis.

If your playlist syncs perfectly with the sound of rustling leaves and birdsong, we’re intrigued. Otherwise, we suggest a pair of good headphones for your private concert.

Only if you bring your own playlist and imagination. Our jacuzzis are designed for peaceful soaking, but we don’t judge if you call it a bubble party.

We love the campfire mood, but to protect nature and ensure safety, open fires are not allowed. We’ll make sure you still get that cozy evening atmosphere, minus the smoke.

Only in legends. In reality, our guard is here to ensure everyone’s safety, not to photobomb your forest walks.

Of course! Many of our guests choose The Valley Resort for solo retreats. It’s the perfect place for “do not disturb” mode. No explanations needed.

Our houses are equipped with high-quality coffee makers. But if you have a special bond with your own machine, we understand. Just let us know in advance, and we’ll see how to accommodate.

Yes. The Valley Resort offers selected ownership opportunities for those who feel connected to the idea of premium stays close to nature, and would like to be part of a clear, well-managed hospitality concept.

As an owner, you can enjoy the feeling of having your own holiday home in the mountains, while the resort team takes care of guest stays, daily operations, and property management. This creates the possibility of passive income through a professionally managed booking model, without the complexity of running the property yourself.

For current availability, ownership details, and next steps, our team will be happy to guide you.